Updated Samsung scheduling software to fix “app throttling” issue

Photo: Jason Cipriani

Samsung said on Friday it would roll out a software update “as soon as possible” to address consumer complaints about a pre-installed app limiting the performance of Galaxy S22 smartphones.

The issue stems from the Game Optimizing Service (GOS) app on phones, which automatically throttles device performance when it detects that a game app is running.

The South Korean tech giant said it plans to add an option in its game launcher app to allow users to prioritize performance through the software update.

More details on how this option works should be announced later.

Samsung previously explained that the GOS app is installed on devices to prevent them from overheating and draining battery too quickly while gaming for consumer safety.

Beyond throttling gaming performance, there’s also been unverified posts on social media and South Korean community forums that the app has affected the performance of non-gaming apps. Samsung has denied these claims, saying the GOS app only affects gaming apps.

The GOS app itself is not a new feature in the Galaxy S22 series and has been on previous generations of Galaxy smartphones.

For these older devices, however, players had workarounds for the feature, but these would have been blocked with Samsung’s recent One UI 4.1 update.

Since the start of Galaxy S22 series sales, there have been many complaints about Samsung. Community Forums for South Korean consumers and user community pages.

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