BSA launches new software license compliance helpline as companies grapple with hybrid work environment

BSA | The Software Alliance has launched a hotline across Southeast Asia to help companies in the engineering, infrastructure and construction industries with software copyright compliance challenges .

BSA’s decision to launch the hotlines follows reports of “ghost hacking” where design professionals working from home are illegally accessing illegal software in their offices while working remotely on engineering, construction and animation design.

BSA helplines have been launched in Indonesia, Malaysia, the Philippines and Thailand.


In the Philippines, professionals working in design industries are encouraged to dial +639668248162 to learn more about processes their companies can undertake to improve software license compliance.

BSA executives said there was a particular concern when design firms working on national infrastructure engineering and construction projects use illegal software for design.

“The main reason we launched the helpline is that genuine licensed software is the first line of defense in cybersecurity,” said BSA Senior Director Tarun Sawney.

Tarun Sawney, BSA Senior Director

“BSA wants to help as many organizations as possible recognize the benefits of using licensed software. Unlicensed software is not safe. And especially when professionals are designing public infrastructures, there is no excuse for neglecting the type of software used. For reasons of public and national safety, only licensed, safe and secure software should be used in construction and engineering design projects,” he added.

In Thailand, for example, economics and cybercrime police reported a raid on an animation studio in Bangkok that was creating entertainment content for a global streaming platform. While officers were executing a search warrant for software copyright infringement, they observed home workers remotely using computers in the office to do design work. The company had 20 computers in the office, 15 of which contained unlicensed Autodesk Maya programs used for film and animation special effects. The total value of the unlicensed software was nearly $200,000.

“The construction and engineering industries are exposed to cyber threats and must take steps to protect their operations by using only genuine licensed design software. The structures they build for the Philippines are used by all of us. We cannot jeopardize the integrity of our structures – and so construction industry leaders have a responsibility to ensure that not only do they use licensed design software, but that all their suppliers and vendors also use genuine design software,” said Christine Marie Suntay. , Executive Director, Optical Media Council.